Bark Baggers ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our pet waste removal services.
Information We Collect
When you request a quote, book service, or contact us, we may collect:
- Contact details — name, email address, phone number, and service address.
- Service details — property size, number of dogs, gate/access notes, and your chosen frequency.
- Payment information — processed securely by our billing provider; we do not store full card numbers on our own servers.
- Website usage data — basic analytics such as pages visited and device type.
How We Use Your Information
- To provide, schedule, and manage your pet waste removal service.
- To send quotes, appointment reminders, and service-complete notifications.
- To process payments and maintain your account.
- To respond to questions and improve our service.
How We Share Information
We do not sell your personal information. We share it only with trusted service providers who help us operate — for example our scheduling and billing platform (Sweep&Go) and our contact-form provider — and only as needed to deliver the service. We may also disclose information if required by law.
Cookies & Analytics
Our website may use cookies and basic analytics to understand traffic and improve your experience. You can disable cookies in your browser settings, though some features may not work as well.
Data Security
We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to keep your data safe and limit access to those who need it.
Your Choices
- You can opt out of marketing messages at any time by replying STOP or clicking unsubscribe.
- You can request a copy of, correction to, or deletion of your personal information by emailing us.
- Service-related messages (reminders, billing) are part of providing the service you signed up for.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent version.
Contact Us
Questions about your privacy? Email support@barkbaggers.com or call (423) 830-4260.
Questions about this policy?
We're a local team and happy to explain anything in plain English.